Customer Reviews of Comfort Systems

Thank you for taking the time to review your service from Comfort Systems. Our goal is to make sure all of our customers have a positive experience, and we would love to hear what you have to say.

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Want to thank Jon, Matt and Andrew for finally getting my AC back up in running. It was a long and HOT 3 days. Y'all are the best!!!!!!!!!

Posted by Cindy Ziegler-Heavener on Thursday, June 18, 2015


Called about a leaking hot water tank this morning at 8:05. New tank installed and plumber gone by 10:40. Thank you Comfort Systems!!!

Posted by Charlie Claycomb on Monday, May 19, 2014


Big shout out to Comfort Systems. I had some MAJOR plumbing issues and I think the company went the extra mile to...

Posted by Roger Gatton on Tuesday, May 13, 2014

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Dani Stone

High praise for Comfort Systems! My 30-year-old HVAC system died on one of the hottest days of the summer. Jason Ruboyianes came out fast to give us a bid and explained our financing options. When it was time to install the system, technicians Shawn and Zach arrived on time and from there, the day just went UP. These hard-working techs exemplified professionalism and kindness. My husband even approved of their workmanship and he's very difficult to please.Thanks to Chad, Jason, Shawn, and Zach for making this whole experience much easier than I ever thought it would be.

Sam Latta

Want to Thank Mark Bertha for the maintenance that he performed on our plumbing. Made the plumbing safer and helped to prevent some problems before they became problems. Great service and cost effective. Again, Thx!

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Patty Armstrong

I have been very pleased with your company’s service.

Sarah Sanborn

The entire Comfort System team does an excellent job of trouble shooting, and fixing all our plumbing needs. Mark Bertha has cleaned our main sewer line twice in 5 years. Mark goes the extra step by putting down plastic to cover our floors before he brings in their Spartan sewer machine. We've lived in our home for 25+ years, and have had some terrible incidents with the "fast fix" sewer companies. On his way home, Mark came to fix the other companies problem, and we've since been with Mark, and Comfort Systems. Our hot water heater went out on a Friday evening, and by the next morning, Mr. T. Brickman, quickly installed our new hot water heater before 9:00 a.m. on a Saturday. He was efficient, and we were back to having hot water within a few hours. I can go on about other work they have done for me, and each time, I have been very satisfied as a customer. I will call Comfort Systems for all my plumbing, and sewer needs. I highly recommend Comfort Systems. Thank you, Sarah & Stephen Sanborn

Dustin Weber

My sewer line was backed up and Comfort Systems was able to respond within 2 hours of my call. I have an older home and my line has been clogged before with tree roots. I feel like other companies that I've used before would only do enough to get the line open and leave. You could tell Mark took his time to completely open my line. I have never seen so much come out of my line. He was also very informative about what my options would be moving forward.

Philip Thengvall

Matt came for fall maintenance and caught several things that would make our unit work more efficiently, and the work was scheduled and completed by week's end.

Susan Lentz

Starting with Amy and Debbie in the office they took very good care of me and getting me scheduled. Matt is a treasure and a joy to work with! He explained my situation, gave me options and helped me determine a course of action that fit my needs! Patient, polite and thorough are words I would use to describe his professionalism. Thank you Matt - looking forward to seeing you again in the spring.

Amanda King

Matt was quick, friendly, and professional.

Janet M Bailey

Courteous & excellent job! Thanks, Matt.

Patty Armstrong

Mark and his “hole digger guy” did an excellent job on fixing the water line coming into my house. Impressed by their courtesy, efficiency & clean up.

Gary Haddock

Both these gentlemen were of top notch knowledge and service. I had complete water system replaced in my home and had an A/C issue. Work was excellent, price was right, and company was concerned about customers problem. Thanks again for everything!!

Angelise Allen

Matt Henry came out to complete the HVAC prepaid maintenance agreement we purchase from Comfort Systems every year. He was very professional and even put on the disposable booties to help protect our carpet without us even asking. Thank you Matt for your great work and thank you to Comfort Systems for the awesome service over the past 8 years!

new hot water heater-Comfort Systems Review

Noticed some water standing under the water heater. Sent a message through their website and got a response within the hour, scheduled the appointment and they came out and replaced the water heater, hauled off the old one and cleaned up all in under an hour. Thank you Comfort Systems!  -- Mia

Stephen Mead – Comfort Systems Review

The two guys that came out on a very stormy and rain day were great and went above more than what was required to complete the job. They completed on time and we give them a A plus rating. We will recommend to others that need a new system or one repaired. Thanks!!!!!!!!!!! Thanks

Beverly Odell – Comfort Systems Review

I am overjoyed today to have found a reliable, efficient, HONEST repairman for my ancient HVAC system!!! I called at 8 a.m. on a Monday to report my system down; at 8:30, I received a call from Jeff, who arrived by 9 a.m. By 11:00 a.m., I had received and paid for the bill, which actually came out quite a bit less than his estimate. The entire process, from initial assessment to final bill, was performed quietly, efficiently and professionally. I will certainly call them for any other HVAC or plumbing problems that arise and won't hesitate to recommend them to anyone. On a scale of 1 to 5 stars, I will give them 10!!!! Thank you.

Gary Clawson – Comfort Systems Review

Steve Dubray came out and changed the way the filter was changed and it was a A + job takes me about 3 minutes now Jason & Jacob also have been out and took care of my problems 🙂

Lucretia – Comfort Systems Review

Comfort Systems plumbing division SAVED me over $1,600.00. Another company wanted to do unnecessary work, stating that I didn't have a clean out and they would need to install one. I knew I needed to get a 2nd opinion. When Comfort Systems came out they found the clean out in less than a minute. They were very thorough with clearing out the main sewer line. They were kind and friendly, explaining to me what they were doing while they were doing it and answered all my questions. I would highly recommend this company to my friends and family.

Jimmie Akers – Comfort Systems Review

It was Friday @ 5:00 and our AC was not working and it was 102 degrees outside that day, it was getting hot in our house fast! We called and left a message for the service technician, he called back within 30 minutes and was at our house within 1.5 hours, which we felt was excellent timing for emergency service. The technician was very professional, fixed our problem as quickly as possible and told us about some other things we probably needed to fix and ways to improve our efficiency and cooling capabilities.

Alma – Comfort Systems Review

Jacob thoroughly checked our furnace that was less than 2 years old and found a problem that could have led to carbon monoxide poisoning.

Dee – Comfort Systems Review

Whenever you have been to my home you have done so in a very professional manner. Always courteous and that is why we continue to use you for our maintenance agreement. You always try to be on time and as we know sometimes that can't happen and you take care to be sensitive to our needs. Thank you

Judy – Comfort Systems Review

We've been with Comfort Systems for at least 25 years or more and they come and maintain our system twice a year. Had a problem a couple of times and they came right out and fixed it the same day. Sure appreciate Comfort Systems!

Vernon – Comfort Systems Review

Service has always been first-class and reasonable and highly recommend CS! Only complaint is wish the drawing was for Jayhawk basketball tickets too!!

Judy – Comfort Systems Review

Thanks to the ladies in the office, they got right on our issue and had an installer out to take care of the problem. They copied materials we needed and are always very pleasant to speak with. The installer explained the problem and walked us through what he was doing to correct the issue. Thank you, Duane.

Karla – Comfort Systems Review

I have been using Comfort Systems for 10 yrs. now and on a scale of 1-5 I give them an 10. They have always been honest and fair in their dealings with me. I have their service contract on my outdoor furnace/air conditioner. Brett McKown checked it out recently and found a problem with the gas pressure. On my request, he contacted Mark Bertha a plumber who also works for Comfort Systems. Mark came out almost immediately and found it was a problem between the house and gas meter. He called Black Hills Energy and Josh from Black Hills, arrived shortly to turn my gas off,( only after they both did rigorous testing). Both Mark and Josh from the gas company offered to supply me with space heaters while I was without gas. Before leaving they both gave me their contact numbers in case I needed anything. Gotta love those guys! Long story short, my plumbing had to be brought up to city code. Once Mark started on the plumbing, which was amazingly fast, it only took him and his helper Chris about 4 hours to get the plumbing done the city inspection and my gas turned back on by Black Hills. Mark had great working relationships with his fellow employees at Comfort System as well as city inspectors and Black Hills Energy. The whole process took about 3 days. I personally feel Comfort Systems shows great loyalty to their customers and in turn will recommend them to everyone I know. I can't say enough good things about the employees I have dealt with including the ladies in the office, particularly, Debbie who so patiently deals with me on a regular basis. I can honestly say there were absolutely no surprises during the whole experience. All of my questions were answered to my satisfaction and I was treated with the utmost respect and kindness. I cannot say enough good things about Comfort Systems, Brett, and especially Mark, and all who were involved in getting everything running as it should be. Thank you all so much.

Geri – Comfort Systems Review

I love my technicians - Brad for furnace/ac and Terry for plumbing. They are the best! We have been long-time customers and have recommended to others.

Chuck – Comfort Systems Review

Technician was very knowledgeable, friendly, and competent. Even after putting in a long day he did not complain.

Judy – Comfort Systems Review

They take their time checking out things and answer questions for me.

David – Comfort Systems Review

We have had you install new system in the past and perform semi-annual preventative maintenance for many years. We've always been very satisfied with the service. Always professional, courteous, prompt and thorough.

Audry – Comfort Systems Review

We have used Comfort Systems for many years and have always been treated like a valued customer.

Trish – Comfort Systems Review

Bob Tull was 90% of the reason I chose Comfort Systems. When he came to my home to introduce me to Comfort Systems and determine what was needed he took the time to explain why. He was polite, friendly and careful to make sure I understood what he was talking about. I am recently widowed and could have easily been taken advantage of due to my lack of knowledge. He did not do that. He has integrity. The men that did the installation were awesome. They always had a smile on their face even though it was over 100 degrees outside. They even spent some time with me teaching me things I could do to care for the equipment. They were polite and have a good work ethic. My experience exceeded my expectations . Thank you for caring enough about people like me to hire people like them.

Paul – Comfort Systems Review

The man who came to my house to service my air conditioner was very nice and friendly - in short he was a good guy.