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Is Your Heat Pump Acting Up? Troubleshooting Tips Before You Call the Pros

Posted on January 30, 2014

Issues with your Wichita-area home’s Heat pump can surprise you any time. Often, you can fix the problem quickly yourself by using some heat pump troubleshooting tips. If you are still left in the cold, a call to your HVAC contractor is in order.

Here are a few common issues and the heat pump troubleshooting tips to try:

Heat Pump will not turn on.

  • Ensure settings are correct on thermostat.
  • Check circuit breakers and fuses, ensure power is going to unit.

Unit is not producing heat.

  • Check thermostat settings, increase temperature setting and wait 10 minutes.
  • Ensure room registers are open and not blocked by anything.
  • Check filter, clean or change if needed.
  • Inspect outdoor unit, clear debris and make sure coils are clean.

Unit freezes up.

  • Turn unit off.
  • Ensure registers are open and unblocked in your home.
  • Remove any ice and snow that has accumulated on and around outdoor unit.
  • Don’t use any sharp objects to remove snow or ice; the coils are easily damaged accidentally.

Unit is cycling too often.

  • Ensure correct thermostat settings.
  • Clean or replace filter if necessary.

Unit blower is not working.

  • Ensure fan switch on thermostat is set to auto.
  • If the blower is still not working the belt could be broken.

You hear unusual noises coming from the unit.

  • Rattling noises can be from a loose cover panel, check and tighten screws as needed.
  • Squealing or grinding noises can be caused by issues that need professional help. Turn off unit and call your HVAC contractor.

Trying these troubleshooting tips can help you solve your heat pump problem quickly and easily. If you are still unable to get your unit working a call to your trusted HVAC professional will have you sitting comfortably in you home again soon. A great way to avoid these minor issues and prevent some big issues is to schedule preventative maintenance.

For more professional advice regarding heat pump troubleshooting and other home comfort issues, please contact Comfort Systems. We have been serving the Wichita, Kansas area with a high level of professionalism and dedication since 1996.

Our goal is to help educate our customers in Wichita, Kansas about energy and home comfort issues (specific to HVAC systems).  For more information about heat pump troubleshooting and other HVAC topics, download our free Home Comfort Resource guide.

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