Central air conditioners have substantially evolved in technology and reliability over the past decade. So has the standard air conditioner warranty. Today’s A/C manufacturers are cultivating long-term customer relationships, and confronting the need to maintain brand loyalty that will endure over the extended service life of their products. Industry leaders like Lennox now offer warranties that provide greater service and increased options to customers. Here are some of the terms and conditions typically offered by name brand manufacturers:
The base air conditioner warranty for standard equipment guarantees the compressor, outdoor condenser coil and certain indoor parts. This limited coverage often varies according to model. Basic Lennox units ship with five-year limited parts coverage while the top-of-the-line models offer 10-year limited parts guarantee. In general, no labor costs are covered by a standard manufacturer’s warranty. However, the HVAC contractor or dealer that installs the unit may guarantee labor for one year. Most manufacturers require registration of a new unit within 60 days of installation to activate the standard warranty.
Optional extended warranties may be purchased for most air conditioners. Typically, these extend coverage on parts to at least 10 years on all models. Lennox gives consumers the choice to include coverage for labor at additional cost. Many extended warranties can be transferred to a new owner should the property be sold.
High-efficiency air conditioners have SEER (seasonal energy efficiency ratio) ratings above 13 and offer greater energy savings at a higher initial purchase price. The standard manufacturer’s warranty for high-efficiency units is also longer. A Lennox air conditioner rated above SEER 15 ships with a 10-year parts warranty and 10-year compressor warranty.
Warranties on parts are usually limited to manufacturer’s defects and exclude improper installation or on-site issues such as electrical surges, water damage, etc. When making a warranty claim, you may have to provide proof that the unit has received annual routine maintenance.
In Wichita, Comfort Systems is your authorized Lennox dealer. Contact us for more information on the latest in HVAC technology with improved warranty coverage.