Thank you for taking the time to review your service from Comfort Systems. Our goal is to make sure all of our customers have a positive experience, and we would love to hear what you have to say.
Tell Us How We Did
Comfort Systems came out to service our heating and air system at our office building. Great customer service, Jason was so helpful and patient, answered all my questions. We signed up for a maintenance plan at our office as well as our home. I can count on them, and trust them to do a great job. Thank you Comfort Systems!
After having an issue with pricing, I received a call from the General Manager and he offered to make things right. After his Install manager came by to inspect the work and got me going, I was very satisfied. They went above and beyond and I will do business with them in the future.
The two guys that came out on a very stormy and rain day were great and went above more than what was required to complete the job. They completed on time and we give them a A plus rating. We will recommend to others that need a new system or one repaired. Thanks!!!!!!!!!!! Thanks
I am overjoyed today to have found a reliable, efficient, HONEST repairman for my ancient HVAC system!!! I called at 8 a.m. on a Monday to report my system down; at 8:30, I received a call from Jeff, who arrived by 9 a.m. By 11:00 a.m., I had received and paid for the bill, which actually came out quite a bit less than his estimate. The entire process, from initial assessment to final bill, was performed quietly, efficiently and professionally. I will certainly call them for any other HVAC or plumbing problems that arise and won't hesitate to recommend them to anyone. On a scale of 1 to 5 stars, I will give them 10!!!! Thank you.
Gary Clawson – Comfort Systems Review
Steve Dubray came out and changed the way the filter was changed and it was a A + job takes me about 3 minutes now Jason & Jacob also have been out and took care of my problems 🙂
Lucretia – Comfort Systems Review
Comfort Systems plumbing division SAVED me over $1,600.00. Another company wanted to do unnecessary work, stating that I didn't have a clean out and they would need to install one. I knew I needed to get a 2nd opinion. When Comfort Systems came out they found the clean out in less than a minute. They were very thorough with clearing out the main sewer line. They were kind and friendly, explaining to me what they were doing while they were doing it and answered all my questions. I would highly recommend this company to my friends and family.
Jimmie Akers – Comfort Systems Review
It was Friday @ 5:00 and our AC was not working and it was 102 degrees outside that day, it was getting hot in our house fast! We called and left a message for the service technician, he called back within 30 minutes and was at our house within 1.5 hours, which we felt was excellent timing for emergency service. The technician was very professional, fixed our problem as quickly as possible and told us about some other things we probably needed to fix and ways to improve our efficiency and cooling capabilities.
Alma – Comfort Systems Review
Jacob thoroughly checked our furnace that was less than 2 years old and found a problem that could have led to carbon monoxide poisoning.
Dee – Comfort Systems Review
Whenever you have been to my home you have done so in a very professional manner. Always courteous and that is why we continue to use you for our maintenance agreement. You always try to be on time and as we know sometimes that can't happen and you take care to be sensitive to our needs. Thank you
Judy – Comfort Systems Review
We've been with Comfort Systems for at least 25 years or more and they come and maintain our system twice a year. Had a problem a couple of times and they came right out and fixed it the same day. Sure appreciate Comfort Systems!
Vernon – Comfort Systems Review
Service has always been first-class and reasonable and highly recommend CS! Only complaint is wish the drawing was for Jayhawk basketball tickets too!!
Judy – Comfort Systems Review
Thanks to the ladies in the office, they got right on our issue and had an installer out to take care of the problem. They copied materials we needed and are always very pleasant to speak with. The installer explained the problem and walked us through what he was doing to correct the issue. Thank you, Duane.
Karla – Comfort Systems Review
I have been using Comfort Systems for 10 yrs. now and on a scale of 1-5 I give them an 10. They have always been honest and fair in their dealings with me. I have their service contract on my outdoor furnace/air conditioner. Brett McKown checked it out recently and found a problem with the gas pressure. On my request, he contacted Mark Bertha a plumber who also works for Comfort Systems. Mark came out almost immediately and found it was a problem between the house and gas meter. He called Black Hills Energy and Josh from Black Hills, arrived shortly to turn my gas off,( only after they both did rigorous testing). Both Mark and Josh from the gas company offered to supply me with space heaters while I was without gas. Before leaving they both gave me their contact numbers in case I needed anything. Gotta love those guys! Long story short, my plumbing had to be brought up to city code. Once Mark started on the plumbing, which was amazingly fast, it only took him and his helper Chris about 4 hours to get the plumbing done the city inspection and my gas turned back on by Black Hills. Mark had great working relationships with his fellow employees at Comfort System as well as city inspectors and Black Hills Energy. The whole process took about 3 days. I personally feel Comfort Systems shows great loyalty to their customers and in turn will recommend them to everyone I know. I can't say enough good things about the employees I have dealt with including the ladies in the office, particularly, Debbie who so patiently deals with me on a regular basis. I can honestly say there were absolutely no surprises during the whole experience. All of my questions were answered to my satisfaction and I was treated with the utmost respect and kindness. I cannot say enough good things about Comfort Systems, Brett, and especially Mark, and all who were involved in getting everything running as it should be. Thank you all so much.
Geri – Comfort Systems Review
I love my technicians - Brad for furnace/ac and Terry for plumbing. They are the best! We have been long-time customers and have recommended to others.
Chuck – Comfort Systems Review
Technician was very knowledgeable, friendly, and competent. Even after putting in a long day he did not complain.
Judy – Comfort Systems Review
They take their time checking out things and answer questions for me.
David – Comfort Systems Review
We have had you install new system in the past and perform semi-annual preventative maintenance for many years. We've always been very satisfied with the service. Always professional, courteous, prompt and thorough.
Audry – Comfort Systems Review
We have used Comfort Systems for many years and have always been treated like a valued customer.
Trish – Comfort Systems Review
Bob Tull was 90% of the reason I chose Comfort Systems. When he came to my home to introduce me to Comfort Systems and determine what was needed he took the time to explain why. He was polite, friendly and careful to make sure I understood what he was talking about. I am recently widowed and could have easily been taken advantage of due to my lack of knowledge. He did not do that. He has integrity. The men that did the installation were awesome. They always had a smile on their face even though it was over 100 degrees outside. They even spent some time with me teaching me things I could do to care for the equipment. They were polite and have a good work ethic. My experience exceeded my expectations . Thank you for caring enough about people like me to hire people like them.
Paul – Comfort Systems Review
The man who came to my house to service my air conditioner was very nice and friendly - in short he was a good guy.